Home Depot is a home appliance supplier that originated from America. Today it is present in more than five countries, including Mexico, Canada, and Puerto Rico. It has acclaimed great success through the years with its notorious quality and reliability. The success has brought an immense brand image of the brand to the global level, where today, it has become a direct competitor to giants like Walmart. For companies like Home Depot, there is tough competition in the home appliance supplier industry since significant players such as JC Penny and Lowe’s have established a firm basis into the American region. For this, there is a dire need for Home Depot to develop core competencies to stand out from the rest. Having a competitive edge in an industry with numerous competitors shows the flawless use of Red Ocean Strategy with full effect. Many analysts say that in a competitive environment, firms tend to copy one another and fight based on quality and price. And while the idea is accurate, but coming up with something out of the box helps firms to gain a significant advantage over other firms.
To gain this edge, Home Depot has been known to give a lot of preference to Customer care surveys. These surveys are there for people to fill up using their concept and thought of how the company is working. These thoughts and concepts of customers are usually created through the experience of using the company’s product or service. Hence, this makes their idea and opinions regarding the company highly useful and productive. Home Depot has also gone on to give a $5000 to $3000 gift card to a winner of a lucky draw. But in order to participate in the random draw, the company asks you to fill up a survey for them. This helps Home Depot to get the information they so desire while the customers feel appreciated and motivated as they look forward to receiving a reward. Of course, not all customers know how to fill the survey correctly, so there are some guides one can read before taking the survey, you can find one of such guides by following this link: kumeguide.com/www-homedepot-com-survey
How to fill a Home Depot Survey?
The first step is to log onto their website and look for a survey selection. There you will need to add your postal or Zip address. This will help the website to simmer down the branches to a specific number. This allows the person filling to survey to select the particular unit they are talking about. After this, there are a series of questions that are asked regarding quality, service, maintenance, environment, et cetera. After this, your name is submitted along with your credentials to the lucky draw.
Rules for Home Depot Survey
First and foremost, the person must be located in a geographic area where a Home Depot branch is located. For example, a person from Bangladesh can not fill a survey since their opinion would have no value to them. Hence, their surveys are highly location-centered. Besides, you need to be over 18 years of age to give opinion since teenagers are usually impulsive and may provide arguments that are skewed heavily.